VS 89's Privacy Policy — Your Data Is Our Responsibility

VS 89 is a trusted online gaming platform in Bangladesh. We are committed to earning and maintaining the trust of millions of Bangladeshi players every day. This Privacy Policy forms the foundation of a transparent relationship between us and our members.

This policy explains in detail what information VS 89 collects about you, why it is collected, how it is stored and protected, and what rights you have over your own data. This policy has been developed in accordance with GDPR and international data protection standards.

By registering with or using VS 89, you agree to this Privacy Policy. Please read it carefully. If you have any questions, our support team is always ready to help.

VS 89 only collects information that is necessary for the proper operation of the platform. We do not collect unnecessary or excessive data. A full breakdown of what we collect is provided below:

A) Information Provided Directly

• Full name and date of birth (for age verification)
• Email address & mobile number
• Residential Address
• National ID number or passport (for KYC verification)
• Preferred payment method details (for ownership verification purposes only)

B) Automatically Collected Information

• IP Address & Device Information
• Browser Type & Version
• How long and what you viewed on the platform
• Gaming activity logs (for fairness verification)
• Transaction History

VS 89 uses your information only for specific, transparent purposes. We never use your data in ways you wouldn't expect or haven't consented to.

Primary Use Cases

• Account Management: Handling registration, login, identity verification, and account security.
• Payment Processing: Deposits and withdrawals are processed securely.
• Customer Support: Addressing your complaints, questions, and concerns.
• Security & Fraud Prevention: Detecting suspicious activity and preventing the creation of multiple accounts.
• Legal Compliance: Complying with international AML standards and local regulations.
• Service Improvement: Analyzing your usage experience to improve the platform.
• Relevant Contact: Sending important updates, bonus offers, and security notifications.

VS 89 never sells your personal information. In certain limited cases, we may share minimal data with trusted third parties — and each of them is bound by strict confidentiality agreements.

Limited Circumstances in Which Data May Be Shared

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive only the information strictly necessary to process transactions.
• Identity Verification Authority: With certified verification agencies for the KYC process.
• Legal Authority: When required by a court order or a lawful request from a government authority.
• Game Providers: Limited log data used to resolve technical issues related to games.

The VS 89 website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored in your browser.

Cookie Types

• Essential Cookies: Maintaining login sessions and security verification — the platform cannot function without these.
• Functional Cookies: Remembers your preferred language, game settings, and more.
• Analytical Cookies: Helps identify which sections of the site are most visited. These cookies collect anonymous data only.

You can disable non-essential cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

VS 89 does not retain your data longer than necessary. Retention periods are determined by the type of information:

Once the retention period expires, your data is securely deleted or fully anonymised so that you can no longer be identified.

VS 89 is committed to protecting your right to data privacy. Under international privacy laws, you have the following rights:

VS 89 follows the highest industry-standard technologies and practices to protect your data. Our security framework is structured in multiple layers — if one layer is compromised, the next continues to provide protection.

• TLS 1.3 / SSL Encryption: All data transfers are secured with the highest standard of encryption.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Firewall & DDoS Protection: Protects servers from external attacks.
• Penetration Testing: Security vulnerability assessments are conducted every quarter.
• Staff Training: All VS 89 staff undergo rigorous data protection training.
• Access Control: Only authorised personnel are permitted to access specific data.

VS 89 strictly does not provide services to anyone under the age of 18. We take the protection of minors' privacy very seriously and never knowingly collect personal information from individuals under 18.

• Age verification is carried out at the time of registration.
• KYC documents may be requested where there is reasonable cause for suspicion.
• If an account belonging to a user under 18 is identified, it is immediately closed and all collected data is deleted.

If you believe a minor is using VS 89, please report it to us at support@vs89.ws.

VS 89 may update this Privacy Policy when necessary. For any significant changes, we will notify you at least 7 days before they take effect — via your registered email or a notice on the platform.

• Continued use of the platform after any changes have been made will be considered as acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the opportunity to withdraw any remaining funds before your account is closed.
• The date of the latest update will always be displayed at the top of this page.

If you have any questions, complaints, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection team:

• Email: support@vs89.ws
• Live Chat: 24/7 live chat support is available on the platform
• Response Time: Standard requests are handled within 7 business days; urgent matters within 48 hours.